How To…Provide a Low-Friction Experience for Prospective and Retained Clients (4/11/23)
Includes a Live Web Event on 04-11-2023 at 10:30 AM (CDT)
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- Non-member - $50
- Member - $25
- CLE Advantage - Free!
- Law Student Member - Free!
In this session, Daniel Steinberg, CEO, and Founder of Lawbrokr, a pre-screening platform for law firms, will be guiding the audience through the consumer psychology around low friction workflows to help drive web traffic conversions for better client acquisition and retention.
Throughout this session, Daniel will cover the following:
- Frictionless workflows in the pre-qualification phase (starting off on the right foot)
- Level setting expectations at the intake phase
- Keeping clients informed during the retained phase
- Driving advocacy and closing the loop with all your clients
Daniel Steinberg, CEO, and Founder of Lawbrokr
Sponsored by: Lawbrokr
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Live CBA Committee meetings and seminars will take place via Zoom webinar. You will click on "view video" and be directly connected to the meeting/seminar on Zoom. (You will not receive a Zoom link.)
You MUST have Zoom Desktop Client on your Mac or PC to view a live program. If using a mobile device, you must have the Zoom App (available in the App Store or Google Play).
System requirements for Mac & PC can be found here. System requirements for mobile devices can be here.
Please note that audience members do not need video or audio access. Audience members are able to submit questions via the chat or Q & A features of Zoom.
Chat: Open in-meeting chat, allowing you to send chat messages to and send a message to the host, panelists, and attendees (if permitted). Question & Answer: Open the Q&A window, allowing you to ask questions to the host and panelists. They can either reply back to you via text in the Q&A window or answer your question live.