Frequently Asked Questions
QUESTIONS AND TROUBLESHOOTING
If you need assistance call (312) 554-2052 or email cle@chicagobar.org. See also our staff directory for additional support.
You must have an email address in your CBA account in order to register for and view seminars or meetings. To add an email to your account, go to https://www.chicagobar.org/chi...
GENERAL INFORMATION: Technical Requirements and Viewing Program Details
1. What are the technical requirements to view a webcast?
2. How do I see a list of seminars and/or committee meetings?
3. How do I set my local time zone?
4. How do I register or sign up for a seminar or committee meeting?
5. Where do I find the seminars I am registered to attend?
6. How do I view a live or on demand seminar or committee meeting webcast?
7. How do I download the seminar materials?
8. Do I have to complete a seminar in one sitting?
9. Can I download a course and watch it later offline?
10. How do I get my MCLE certificate after viewing a seminar?
11. After I view a program, how do I remove it from appearing on the list of programs on My Dashboard?
12. How do I attend a live committee meeting webcast?
13. How do I attend an on demand webcast of a committee meeting?
14. How do I download the meeting materials?
15. How do I get my MCLE certificate after viewing a committee meeting?
GENERAL INFORMATION: Technical Requirements and Viewing Program Details
1. What are the technical requirements to view a webcast?
a. Live seminars or committee meetings:
You MUST have Zoom Desktop Client on your Mac or PC to view a live program. If using a mobile device, you MUST have the Zoom App (available in the App Store or Google Play).
System requirements for Mac & PC can be found here. System requirements for mobile devices can be here.
Audience members are able to submit questions via the chat or Q & A features of Zoom. They do not need a camera or microphone on their device.
b. On demand seminars or committee meetings (Important Note: Users cannot earn MCLE credit attending on demand committee meetings)
2. How do I see a list of seminars and/or committee meetings?
There are three methods to view continuing legal education offerings.
a. Click on the "Home" button on the side menu and hover over one of the 4 major categories (Seminars, Committee Meetings, Professional Responsibility or Free CLE) and click the type of program you would like to attend. You will see a list of programs. You can also use the search function to limit your selection.
b. Click on the "Home" button on the side menu and use the search function found at the top of the page. The search function gives you the option to search contents by category, type, or keywords. Click on the appropriate option and make your selection. Then click on “Find” to narrow the course selections.
c. Click on the “Catalog” button on the side menu and use the search function found at the top of the screen; To narrow your search:
i. Search contents by category (area of law) or type (seminar, committee meeting, live, on demand, PR type etc).
ii. The advance search includes a keyword search tool. Type the keyword and press enter to search.
To see details about a seminar or meeting, click on the title and then “overview” button.
3. How do I set my local time zone?
The first time you login to the new education website, go to your profile page by clicking on your name. Click on the default time zone box (where it says American/NewYork). Choose your time zone from the drop down menu (ie., America/Chicago), click on "Select Time Zone" and then "Save." Then click on Home in the left column to return to the Education homepage.
4. How do I register or sign up for a seminar or committee meeting?
Once you select a seminar to attend or view (see #2 above), click on the “Register" button (you must be signed in to the website to register). Then click on the “Register Myself” and “Proceed to Checkout.” You must click on "Submit Order" in your shopping cart to complete your registration. You will receive a confirmation notice when your registration is complete and your selection will be available under “My Dashboard.” (You must be signed in to the website to see your dashboard.)
5. Where do I find the seminars I am registered to attend?
Once you have registered for a seminar, you will find it by clicking on “My Dashboard” on the side menu.
6. How do I view a live or on demand seminar webcast?
After you register for seminar, go to “My Dashboard” on the side menu of the CBA’s education website. (You must sign in to the website to see your dashboard). Click on the program title, the contents tab and then “View Video” and the play button.
At the completion of the program, close the video screen by clicking on the “x” in the upper right corner and
a. Complete the evaluation form by clicking on "Evaluation" (Optional)
b. Complete the “Acknowledgement” form by reading the terms and certifying that you have viewed the complete program (Required)
c. Claim your MCLE Credits by clicking on the “Claim/View Credits” in the Certificate area. You will need to provide your ARDC number to view, download and print your MCLE certificate (Required). Please note that after you have claimed your certificate, it will also be available under “My Dashboard.”
7. How do I download the materials?
The seminar materials are located under “Handouts.” They will be available after you register for the seminar.
8. Do I have to complete a seminar in one sitting?
Live seminar webcasts MUST be attended in one sitting. On demand seminars can be attended in multiple sittings. The system will track your progress in a course and you can pick up where you left off.
9. Can I download a course and watch it later offline?
No, you need to have an Internet connection to stream a course. However courses are mobile-friendly and work on any device.
10. How do I get my CLE certificate after viewing a seminar?
Once you complete the program, you can claim your credits and download an MCLE certificate in two steps:
a. Complete the “Acknowledgement” form by reading the terms and certifying that you have viewed the complete program. (Required)
b. Claim your MCLE Credits by clicking on the “Claim/View Credits” under "MCLE Certificate." You will need to provide your Illinois ARDC number to view/download/print your MCLE certificate. (Required) After you have claimed your certificate, it will also be available under “My Dashboard.”
11. After I view a program, how do I remove it from appearing on the list of programs on My Dashboard?
Find the program on "My Dashboard" and click on "Hide" to the right of the program title so you don't rewatch a program for which you have already earned MCLE credit.
12. How do I attend a live committee meeting webcast?
You MUST register to attend a committee meeting webcast. The registering and viewing directions are the same as for seminars as provided in #2 and #4 above. Please note, however, that MCLE certificates will not be available until approximately 2 weeks after the meeting date.
13. How do I attend an on demand webcast of a committee meeting?
View an on demand committee meeting webcast following the same instructions as for attending an on demand seminar as provided above.
14. How do I download the meeting materials?
The meeting materials are located under “Handouts.” They will be available after you register for the meeting.
15. How do I get my Illinois MCLE certificate after viewing a committee meeting?
Your MCLE credit is not available for committee meetings until 10-14 days after the meeting date. To claim your credit, you must return to the meeting via “My Dashboard” and then claim your MCLE credit by clicking on the “Claim/View Credits” under "MCLE Certificate." You will need to provide your Illinois ARDC number to view/download/print your MCLE certificate. (Required)
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