How to Use AI Responsibly in Client Conversations (09/24/26)

Beyond the AI Notetaker: How to Use AI Responsibly in Client Conversations

Client conversations are where trust is built, relationships are strengthened, and business is won. Increasingly, these conversations are attended by a third party: the AI notetaker. This program goes beyond whether attorneys can use AI in client conversations and tackles how certain AI technology can be used responsibly to support these critical moments of legal practice. 

Attendees will learn how to: 
- Identify AI tools designed to support client conversations
- Navigate the legal and ethical considerations surrounding their use by Illinois attorneys
- Conduct meaningful vendor due diligence (of any AI technology); and
- Implement the technology responsibly within their practice

The program will also explore practical strategies for having better conversations, building stronger client relationships, and producing more valuable legal work. Attendees will walk away with a practical framework for evaluating, adopting, and using AI responsibly to make the most out of every client conversation.

Speaker: Hilary Bowman, Founder and CEO, Querious 

About the Speaker
Hilary Bowman is the Founder and CEO of Querious. Prior to starting the legal tech company, she advised over 40 healthcare startups on the federal Anti-Kickback Statute, Stark Law, and HIPAA as healthcare counsel for Redesign Health; a New York City-based company that ideates, funds, and launches healthcare startups. Hilary also previously served as product counsel and healthcare regulatory counsel at IBM Watson Health (RTP), including through divestment of the business unit to a private equity firm in 2022. Hilary developed her subject matter expertise through prior roles at global law firms, K&L Gates (RTP) and Womble Bond Dickinson (Raleigh & Greensboro). She also clerked for administrative law judges at the U.S. Drug Enforcement Administration. She holds a J.D. from Case Western Reserve University and a B.A. in Human Biology from Stanford University.  Hilary is licensed to practice law in North Carolina and Massachusetts. 

Querious is a CBA Member Benefit Provider. Learn more at www.querious.ai/cba.

To confirm you are ready to participate in an on demand webcast, please take the browser test here: http://eventcenter.commpartner...

Live CBA Committee meetings and seminars will take place via Zoom webinar.  You will click on "view video" and be directly connected to the meeting/seminar on Zoom.  (You will not receive a Zoom link.)

You MUST have Zoom Desktop Client on your Mac or PC to view a live program. If using a mobile device, you must have the Zoom App (available in the App Store or Google Play).

System requirements for Mac & PC can be found here. System requirements for mobile devices can be here.  

Please note that audience members do not need video or audio access.  Audience members are able to submit questions via the chat or Q & A features of Zoom. 

Chat: Open in-meeting chat, allowing you to send chat messages to and send a message to the host, panelists, and attendees (if permitted). Question & Answer: Open the Q&A window, allowing you to ask questions to the host and panelists. They can either reply back to you via text in the Q&A window or answer your question live.