Serving Your Tech Averse Clients (04/19/22)

So many CLE programs focus on converting the tech averse lawyer to help them better serve their clients, but what happens when the problem is reversed? Tech averse clients can create speedbumps in your workflows, so it’s up to you to improve lower-tech solutions. If your clients aren’t willing or able to use technology to access, send, or sign documents, what can you do to keep things simple without compromising the level of services you provide? In this seminar, we’ll discuss how you can bridge this gap to better serve client populations with this need set.

Anne Haag is a Practice Management Advisor at the Chicago Bar Association. Anne worked as a patent paralegal at a Chicago IP firm before arriving at the CBA in 2017 as the Law Practice Management and Technology department’s trainer/coordinator. She is also a certified crisis counselor and volunteers as a patient advocate in the ER.

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Please note that audience members do not need video or audio access.  Audience members are able to submit questions via the chat or Q & A features of Zoom. 

Chat: Open in-meeting chat, allowing you to send chat messages to and send a message to the host, panelists, and attendees (if permitted). Question & Answer: Open the Q&A window, allowing you to ask questions to the host and panelists. They can either reply back to you via text in the Q&A window or answer your question live. 

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Serving Your Tech Averse Clients recorded (04/19/22)
Open to view video.
Open to view video. To receive MCLE Credit for this program, you must: 1. Close the video window after you have completed the program, 2. Click on "Claim MCLE Credit," and 3. Click on the yellow "View/Claim Credit" box. You will need to provide your ARDC number to view/download/print your MCLE certificate. We would also appreciate your completing a program evaluation in the “Evaluation” section.
Evaluation (1 speaker)
7 Questions
Claim MCLE Certificate (live webcast, 1.0 PR-MCLE)
Up to 1.00 CLE credits available  |  Certificate available
Up to 1.00 CLE credits available  |  Certificate available
Claim MCLE Certificate (On Demand webcast, 1.0 PR-MCLE)
Up to 1.00 CLE credits available  |  Certificate available
Up to 1.00 CLE credits available  |  Certificate available